Frequently Asked Questions
At NOZOMEO, we believe mornings should start calm, not chaotic. That’s why we created our premium vibration alarm band — a simple, comfortable, and reliable way to wake up without disturbing anyone else. Designed for couples, parents, and deep sleepers, our band helps you take control of your mornings with peace of mind.
NOZOMEO is a smart sleep band designed to wake you up gently with silent wrist vibrations. No loud alarms, no disruptions — just a calm, reliable way to start your mornings refreshed.
NOZOMEO is perfect for:
- Couples who don’t want to wake each other.
- Parents with little ones sleeping nearby.
- Roommates or shared living spaces.
- Deep sleepers who don’t respond to regular alarms.
Yes. The band is lightweight, soft, and fully adjustable to fit any wrist size. You can wear it all night without discomfort.
It’s simple — wear the band, set your alarm, and let NOZOMEO handle the rest. No complicated steps or confusing apps required.
Absolutely. With three intensity levels (soft, medium, strong), NOZOMEO is powerful enough to wake even the heaviest sleepers without relying on sound.
Shipping & Delivery
Get all the details about shipping methods, delivery times, and tracking.
Orders typically ship within 24-48 hours, and delivery within the USA usually takes between 3 to 7 business days.
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After your order ships, you'll receive a tracking number via email to monitor your delivery status in real-time.
Returns & Exchanges
Learn about our easy returns and exchange policies.
You have 14 days after receiving your order to request a return or exchange. Products must be in good condition and returned in their original packaging.
Simply contact our customer service with your order number, and we’ll guide you through the return process.
Return shipping costs are your responsibility unless the product was defective or we made an error.
Payments & Security
Information about payment methods, security, and managing your orders.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Yes, all transactions on our site are secured with SSL encryption. Your payment information is never stored or shared with third parties.
Yes, we offer installment payment options available directly at checkout.
If your order hasn’t shipped yet, please contact our customer service immediately, and we'll assist you in modifying or canceling your order.
First, check your spam folder. If you still don't find it, contact us, and we'll verify your order status together.
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